Write HSK · Support

Contact Us

Email us if you need help with your account, practice history, AI feedback, membership, or privacy.

Effective date: August 14, 2026

Support Email

sxw77435@gmail.com

Service operator location: Republic of Korea

We generally respond within three business days. Mention refunds, unexpected charges, or account security in the subject line so we can prioritize the request.

Help Us Resolve Your Request Faster

  • Account issues: include your registered email and when the issue occurred.
  • Payment issues: include the order number and purchase email. Never send a full card number or password.
  • Practice issues: include the exercise type, number, and a relevant screenshot.
  • Privacy requests: tell us which data you want to access, correct, export, or delete.
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